How To Trade In Coachtopia Products

Why do we offer trade-in?

We know how personal style works: as we grow and change, our choices evolve and sometimes that means certain pieces may not have the same place in our wardrobes that they used to. And while we want a product that is crafted to last, this doesn’t always mean we want to own it forever. That’s why, though we want you to love your Coachtopia product for as long as possible, we are also dedicated to facilitating trade-in, second life and resale—helping our products and materials avoid landfill and stay in circulation at their highest value. This means that we will take back every Coachtopia product, whatever its age or condition, in exchange for a credit—and then restore, reimagine, remake or recycle it for a second life.

Get store credit for your product

In exchange for your trade-in, you’ll receive a credit that can be used both in stores and online. The amount of credit depends on the original selling price and current condition of your product and will be calculated by our store advisers upon receiving it. However, if you start a trade-in via my account, you can receive a trade-in estimate which will be validated in store. Once you’ve traded in your item, you can use your credit to treat yourself to something else from Coachtopia or Coach while your original piece continues on its circular journey.

Extend your product's lifespan

Offering trade-in is just one way we’re working to extend the lifespan of our products and materials. If your item is damaged or simply a bit worn, we also offer leather care and repair services that can help restore it to its best condition, so you can use it for longer. You can also access these services via your “My Products” page, or simply visit any of our Coach retail stores.

Reducing our impacts

But why is this all so important? Because reusing products in an extended first life, and for multiple lives after that, has a dramatic impact on our carbon emissions as both consumers and producers. In fact, when a product is restored, repaired or remade and sold in place of a new product made with virgin materials, its carbon footprint is up to 76% less than that of a comparable new product.^* As Coachtopia customers trade in their products over time, we’ll be offering a range of these restored and reimagined second-life products—meaning you can try a new look from Coachtopia with an even lower impact on the planet than with our first-life products.

Want to learn more about Coachtopia product care, repair, and trade-in? Visit the My Products page.